Building your digital giving experience

Building your digital giving experience

Using modern techniques to maximise donor experience

Donors are consumers, and consumers are donors. Nonprofits are competing not only for the same dollars, but also competing on experience. Getting a pass from a donor on a poor digital giving experience is increasingly difficult, and poor digital giving experiences are increasingly damaging organisational fundraising. This session will discuss the technologies that make a difference to the experience – an experience that donors now expect, regardless of where their money is being spent.

 

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Speakers

Misty McLaughlin (Netherlands)
Principal and Founder, Cause Craft Consulting
Tayyab Yunus (USA)
President, Center on Muslim Philanthropy
Salvatore Salpietro
Chief Partnership Officer, Fundraise Up