Counterfeit Generosity

What do we stand to lose when the fundraiser isn’t a person at all?

Autonomous fundraising platforms are no longer hypothetical. They’re already being piloted at universities, hospitals, and research institutions – and the social impact sector could be next.

One evening, your phone rings. A warm voice is on the other end. It knows your name, the amount of your last gift, and about the gala you attended in 2019. After the most attentive conversation you’ve had with this nonprofit in years, the voice makes the ask. You hang up believing you have been seen. But there was no person on the other end of that call.

Recent research published in Nature Human Behaviour found that GPT-4 was 64.4% more persuasive than human debaters when given even minimal personal information about its counterpart. The technology to replace the development officer exists today. The question is whether it should.

This session makes the case for why a sector built on the love and compassion cannot afford to outsource its connective tissue to systems that simulate care. Touching on responsible AI, the future of generosity, and the agency we keep forgetting we have, you’ll learn what the latest research on AI persuasion means for donor relationships, and why the helper’s high may not survive a simulated one.

Learning outcomes

  • Find out why autonomous fundraising represents a different category risk than those of other AI tools nonprofits have already adopted
  • Explore the differences between an alignment problem and an ethical one – and learn why every fundraiser should be able to articulate both
  • Discover two design patterns where AI strengthens the fundraiser rather than substituting for them, and get a framework for choosing your own

Speakers

Nathan Chappell
Chief AI Officer, Virtuous