Acquisition Innovation

The 70/20/10 model for balancing ROI and risk.

How do you keep innovating when budgets and expectations are tighter than ever?

Across the sector, we’re seeing fundraisers face a tension between short-term and long-term planning – and in today’s market, short-term wins are being prioritised.

Enter the 70/20/10 model: A framework that helps organisations balance return and experimentation without risking core results:

  • 70% of your budget goes towards tried-and-tested activity that reliably delivers: your business-as-usual fundraising engine
  • 20% goes into incremental testing: trialling new ideas within existing channels or audiences
  • 10% is allocated towards pure exploration: investing in new platforms, formats, or ideas that could redefine how you connect with your supporters

This approach gives teams a blueprint for balancing stability with creativity. It replaces gut-feel experimentation with structure, freeing you to take calculated and manageable risks. The session will reveal how the 70/20/10 model is building digital fundraising programmes at Save the Children that have room to breathe – and the long term results the model is driving – and you learn how to get internal buy-in, identify those 10% opportunities, and measure your successes beyond immediate ROI.

Learning outcomes

  • Understand the risks of over-concentrating acquisition spend in a single platform, and the opportunity costs of stifling innovation due to ROI expectations
  • Find out how organisations are diversifying and innovating with managed risk
  • Learn to apply the 70/20/10 model to your own programme

This workshop will be held in person and streamed as part of IFC Online.

Speakers

Nathalie Ormrod
Senior Media Director, Blue State
Arantza Espinosa
Head of Global Digital Experience, Save The Children International